Frequently Asked Questions
Everything you need to know about elho® products, shipping, and sustainable living.
What materials are elho® products made from?
Most of our products are made with 100% recycled plastic, produced using wind energy from our own windmill. We are committed to sustainability and creating beauty from waste.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. Shipping costs are calculated at checkout based on your location, and we offer free delivery on orders over $50.
Are elho® pots frost-resistant and UV-proof?
Yes, our high-quality designer pots are built to last. They are frost-resistant down to -20 degrees Celsius and UV-proof to ensure colors stay vibrant even in direct sunlight.
What is your return policy?
We offer a 30-day return window for all unused products in their original packaging. Simply contact our support team to initiate a return and receive a refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do your indoor pots include a drainage system?
Many of our pots feature built-in reservoirs or pre-marked drill holes. We always recommend checking the product description for specific drainage features to keep your plants healthy.